Most helpful positive review
10 of 10 people found the following review helpful
Works well when the cat eventually gets the idea
on 22 June 2012
Every cat flap you read reviews about appears to have problems (mainly with robustness) but at least this one has a replaceable door. It is also the deluxe model, which looks a bit better than the basic one from the same manufacturer. Complaints that the cat can open it even when locked seem unlikely with this model; the lock seems quite secure and the door is stiff. I can imagine that, if you part-lock it for one way operation, some cats will work out how to hook it with a claw and get through the other way.
If your cat seems not to want to use it, be patient and gently persuasive. Hold the flap open (preferably in the correct direction) while the cat jumps through - and keep doing that when you've had more than enough of it! It took our 13-month-old nearly 3 weeks to start going out on her own and has not yet made the logical leap to realising she can come in as well. If we hook the door inwards just a little she'll now squeeze into the gap and come in, so I think it will only be a matter of time before she works it out. I hope so, because it cost us the thick end of £300 to replace the toughened, double-glazed door panel, so we could install the thing!