on 18 February 2014
when my order arrived the gel pen exploded with ink upon opening the lid and got ink everywhere however after a complaint to the seller directly they were very apologetic and immediately offered a replacement free of charge or a full refund, i opted for a replacement after sending them a picture of the leaking pen and within a day they had sent me a replacement and were very quick in all their responses so even though it started off unpleasant, the seller had fantastic customer service and the replacement is a white pen with red post its but no big deal and happy to say the replacement has had no leakage issues as of yet.
Got me through my PRINCE2 course, where I needed to massively annotate a textbook. Slightly fiddly to get the dispensing mechanism to work, but nice to use once you've opened the pack properly. Nice and sticky, so won't come unstuck unexpectedly, but still easy to remove if you need to. Easy to write on too.