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on 3 March 2013
This book gives you all you need to know to get through ITQ1 word processing course, giving you all the basic uses of all the tools on your computor to do word processsing.
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on 14 October 2012
I ordered the book in good time before my level 2 ITQ began and paid full price. However, when I first used the book, it was found to have dirty, brown finger prints on the first few chapters and also on the back cover, together with a crease on the front.

Ihave to say, if it were not necessary for my course, I would have returned it.
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