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1 of 1 people found the following review helpful
5.0 out of 5 stars Best on the subject, 17 Jun 2010
This review is from: The Economist: Buying Professional Services: How to get value for money from consultants and other professional services providers (Hardcover)
Lawyers, consultants and marketeers have long traded on high margins due to their specialist knowledge and capabilities and the challenge in compartmentalising what they deliver.

Procurement professionals have found it difficult to break into this area, therefore this is a timely publication for them and all those who wish to get the most effective return for the money they spend on such services.

This book has a good level of depth but stays practical and useful, and a number of the chapters conclude with interviews with real practitioners, keeping it firmly rooted in the real world. It is certainly more approachable than Sammons' book on the same subject (and a lot cheaper). Recommended.
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4.0 out of 5 stars Excellent - Straight-forward guide, 21 Oct 2011
This review is from: The Economist: Buying Professional Services: How to get value for money from consultants and other professional services providers (Hardcover)
Having recently taken on the challenge of managing this category of spend on behalf of our organisation, i found this book extremely useful in understanding the mind-set of both our suppliers and internal stakeholders. This book also had some useful tools for classifying sub-categories of consultancy services. I had expected the book to cover services provided by Recruitment Agencies under the emerging trend of Recruitment Process Outsourcing (RPO) and Business Process Outsourcing (BPO).
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5.0 out of 5 stars Buying Professional Services review, 14 Sep 2010
This review is from: The Economist: Buying Professional Services: How to get value for money from consultants and other professional services providers (Hardcover)
A very informative & well written book. Easy to read & provides great insights into this buying area.
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4.0 out of 5 stars Purchasing Power over Professional Services, 29 Aug 2010
This review is from: The Economist: Buying Professional Services: How to get value for money from consultants and other professional services providers (Hardcover)
This book focuses on the use of consultants, and other professional services, from a procurement function perspective.

While some chapters are generic purchasing theory, and it seems that the book is written primarily with consultants in mind, with other forms of professional services as an afterthought, it has some useful insights that, if applied, will allow organizations to negotiate better fees and value from the firms they are hiring.

Procurement departments have struggled to be effective in the engagement of professional advisors - this book provides case studies and best practices illustrating the role that category managers and procurement officers should play in relation to both the internal buyer and the external service provider.

Jenny Sutton - Author: Extract Value from Consultants: How to Hire, Control, and Fire Them
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