Top positive review
11 people found this helpful
Anyone who has a communication problem should read this!
on 27 October 2009
My goodness, I can think of loads of people who would benefit from reading this book!
In today's society where everyone seems to be jumping on each other for saying anything out of place, we could all use a lesson in communication. Dropping the "Pink Elephant" ie, the negative words in our language, helps us to communicate what we want to say in a positive and non confrontational way.
Losing the sarcasm from our voices and responding to people in a positive way is always going to get you further than responding in a snappy and impatient tone.
A very good and educational read.