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0 of 1 people found the following review helpful
4.0 out of 5 stars Very good Starting point, 18 Oct. 2009
By 
Alfonso Comitini (Brighton, UK, England) - See all my reviews
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This review is from: Understanding Your Users: A Practical Guide to User Requirements Methods Tools and Techniques (Interactive Technologies) (Paperback)
The book is well organized guiding the reader from beginning to the end, most of the stuff is for novices but it's an excellent reference for the rest. The first part is all about understanding the users, the product and gathering requirements. second and third part allow you to jump from one chapter to another reading just what you need.

It does contain lots of techniques but it somewhat lacks in depth.
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Understanding Your Users: A Practical Guide to User Requirements Methods Tools and Techniques (Interactive Technologies)
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