on 17 February 2009
This is an intermediate to upper intermediate level book for students of English, NOT native speakers. It is extremely good at its job and I have even used it successfully with advanced level students as it uses language and grammar which is totally relevant to the genre of business English for non-natives.
I thoroughly recommend it for any teachers of ESL, although after going through the first, basic chapters, I normally let students choose which of the others are most relevant to them as they can be quite repetitive (not always a bad thing). The exercises are fairly standard (!) but used with a little imagination they can be spiced up and tailored to your individual teaching style. Answers in the back make it possible to be used effectively as a self-study book and there is also excellent online back-up material providing useful practice/homework tasks.
on 26 June 2014
Recommend this book 100%.
Have used it with many levels of non-English speaking students (once you know the book, you know there's a couple of sections to skip if you're teaching lower level English students) and I find it a good authority on the language used in emails.
With Intermediate (and upwards) students, it's worth going through it methodically from start to finish.
Bad email error habits are notoriously difficult to break, especially in an international work environment when students often receive emails from other non-native speaking countries that are riddled with mistakes (I'm attached / look forward to see you / your kindly email etc).
The repetition of language used finally hits home when worked through systematically.
Units are clearly laid out, easy to follow and, despite having used it for many years now, the content is still completely relevant.
A fantastic book, worth every penny.