Top positive review
One person found this helpful
This is my favourite!
on 26 March 2007
"This is now my favourite improvement book! I wish it had been available earlier! I feel more attuned to it than many others and it is also significantly more accessible.
I like the combination of lean and six sigma within a single book. 'Improve' is my favourite step (in this book)! So often improve is diminished in importance, after a rigorous measure / analyse, that the improvement decisions seen almost random.
Although I fully accept that this book does not replace formal training it would be possible for most people to pick up additional tools from the book and to feel confident in using them.
Finally, the book also includes a touch of humour which appeals to me."