9 of 10 people found the following review helpful
on 15 October 2004
Six Sigma is on of the business trends of the "naughties". Following the path blazed by Motorola and General Electric, fully 25% of the Fortune 500 have a Six Sigma programme running.
If you are new to Six Sigma, then this book is NOT for you. If, like me, you have been working with this approach for some time and had began to slow down on the learning curve then this book is a great purchase for you and your project teams.
A real danger in Six Sigma is in the link between Analayse and Improve. In many projects, having found the critical X, the team leap straight to one (sub-optimal) solution, drop in minimal controls and then walk. The danger is that you forget the purpose of the method - delivering sustainable gains, and instead fall in "love" with the analysis and data.
Using this little pocket guide, which many Six Sigma people will be used to from the Rath and Strong series, will help you to bring a more scientific and rigourous approach to creating the optimal, not the obvious, set of solutions. Based on a study of the physical principles behind patents, Triz offers a set of tools and approaches that will drive you outside of your current thinking limitations and enable the team to come up with some truly market leading solutions to pilot.
The book is well written and easy to read. I intend to try using it in my coaching for a while and then, maybe, read the full size book by the same author. If this type of knowledge is you bag, this makes a great addition to your briefcase.