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1 of 1 people found the following review helpful
5.0 out of 5 stars good straightforward how to, 4 Dec 2013
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Runs through each stage and makes key points. Excellent book to start an education in mediation from. Nicely set out, clear.
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Mediator's Handbook
Mediator's Handbook by Packard (Paperback - 29 Nov 2012)
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