on 18 January 2010
The modern workforce is multicultural, multigenerational and more diverse than any previous labor pool. This detailed activity book helps trainers teach employees how to approach diversity issues with empathy, sensitivity and understanding. Its exercises, designed by seasoned diversity trainers Jonamay Lambert and Selma Myers, can help promote awareness, improve communication, break down stereotypes, correct misconceptions and resolve conflicts. The authors, who assume that readers already have some experience as trainers, provide 50 discussions and activities that facilitators can use to help employees and managers deal properly with differences in ethnicity, gender, race and more. Using the provided lectures, questionnaires, handouts, discussions and role-playing exercises, trainers can help participants understand and work with cultural differences. getAbstract recommends this hands-on workbook to human resources directors, coaches, teachers and trainers in all kinds of organizations.