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6 of 7 people found the following review helpful
This is a reprint of a classic best-selling book on business that has been widely copied but never duplicated. Yes, other successful collections of short, clever aphorisms have appeared and faded, but Robert Townsend had the ability to pierce the heart of the matter with stiletto sharpness. Just gloss over the small out-of-date references (like salary levels) and enjoy his ABCs of management. While some of Townsend's recommendations still seem radical, he lived by these principles, and was a very successful, popular executive with Avis and American Express. getAbstract cautions that this is a book of epigrams, not a narrative, so it might be a little choppy. Still, Townsend manages to balance a savvy, fun attitude with serious, strategic advice.
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3 of 4 people found the following review helpful
on 18 May 2009
My father recommended this book to me as it had an influence on him during his student days. It's a truly refreshing and concise management manual for people who want to get on with their jobs rather than reading about over elaborate new 'management paradigms'.
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on 9 April 2014
I recommend this for Agilists and anyone with power in or over an organisation. There's a lot of lean and agile hidden behind the brusque '60s language. A real treat in really short digestible chapters.
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on 23 April 2014
So simple to follow, and Robert Townsend was such a great manager and gave so many sound tips which everyone can follow
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2 of 3 people found the following review helpful
on 30 November 2010
A first class work by man who cuts through all the bull that chokes most large organizations. We need a Prime minister like him, in fact an entire cabinet.
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1 of 2 people found the following review helpful
on 4 December 2011
I first read this book as a CEO in my early thirties and it has been my bible ever since. You can keep your shelf-full of Drucker; here's a How To from someone who has done it. I have a cookery book called "The only cook book you will ever need" and this is in the same category for business management. No waffle, no filler, just real examples of what he actually did in raising Avis from 1/2% of the US market to 20% in three years; the same as the market leader at that time, Hertz.
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on 6 October 2014
Bought for my husband, he found it a great read. Annoying, at times
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on 23 July 2014
best book ever written on how to run a company to make profits
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0 of 1 people found the following review helpful
on 18 March 2014
Fascinating insight into how to survive at work and organisational behaviour. Suffers from being based on American business but nevertheless less fascinating
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0 of 1 people found the following review helpful
on 12 July 2011
Amusing, to the point, easy to read, all good.

I manage a team of technical professionals and this book is very very useful.
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