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7 Reviews
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12 of 13 people found the following review helpful
5.0 out of 5 stars A tremendously valuable book, 21 Dec 2009
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
Like many people I've used aspects of the work of James Reason - in particular his Swiss Cheese Model, and at the same time heard some very experienced people criticise him for his over-simplification of various safety and human factors issues.

So, I decided that this was my entry point into trying to understand him better. And a very worthwhile entry point it is too.

In large part, what I felt was going on as I read this book was that Professor Reason: clearly a very eminent scholar in the field of human factors and human error, was leading me by the hand through his own understanding of the major issues of human factors, together with how he reached that level of understanding of that.

And a deep understanding it is - he shows very well the function and nature of the human being in safety critical systems, both as "hero" - compensating for the deficiencies of the management system or equipment, and in some cases retrieving a situation from the point of disaster, and as the weak point whose deficiencies lead to many problems. For anybody either studying safety and/or human factors, or managing in a safety critical environment, I'd regard this as an excellent and worthwhile read.

It has a few minor deficiencies - the introductory couple of chapters are a bit dry compared to the more readable later material, the diagrams are rarely all that impressive, and whilst it certainly appears to me that there are lessons here for a whole range of non-safety-critical management issues, Prof. Reason doesn't tend to point this out. But, this is quibbling and doesn't stop me giving the book five stars.
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5.0 out of 5 stars Great saves and near misses, 27 July 2014
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Dr. Nicholas P. G. Davies (Halifax, UK) - See all my reviews
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
This is a superb book. James Reason lives up to his name and writes very reasonably.mThis book is a great celebration of what we can do, and a wary eye over what can go wrong. It' s accurate, gentle and well observed, and will help us to understand how accidents happen, and how we can avoid or mitigate most of them. We talk of great saves and near misses. For readers I'd recommend getting this one safely into your hands.
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4.0 out of 5 stars Good Book, 1 April 2014
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F. Fruggiero (Italy) - See all my reviews
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
The book explains in a simple and understandable form the role of human factor in production systems. I was aspected a more practical approach.
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4 of 6 people found the following review helpful
5.0 out of 5 stars The Human Contribution, 21 April 2010
This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
A very good book, well recommended and a nice little extension to his Swiss Cheese Model along with a degree of convergence with Sidney Dekker. Some justification as to why his work should be considered more of a systematic approach as opposed to the more epidemiological slant sometimes attributed to it.
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4 of 6 people found the following review helpful
5.0 out of 5 stars Excellent!, 3 Sep 2009
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Mr. Andrew Evans "Andy Evans" (Aberdeen, UK) - See all my reviews
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
Discusses the idea that we should stop simply looking at human's as a 'hazard' subverting 'the system' but also look at them as 'heros' that save the system when all else fails. There are some interesting case studies to make the point and just a few weeks after this book was published there was the A320 distching in the Hudson...
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1 of 3 people found the following review helpful
5.0 out of 5 stars Humans and errors, 31 Dec 2009
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Yusuf Gray - See all my reviews
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
I read this book because I work in healthcare and risk management is a major part of my job. It was facinating to read how incidents can occur and what consequences there can be from such small beginnings. Also, how the investigation and management of risk can be done effectively.

A facinating story from someone who literally has a world of experience to draw from.
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1 of 3 people found the following review helpful
5.0 out of 5 stars Well worth reading, 25 Oct 2009
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This review is from: The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries (Paperback)
Author of the Swiss cheese model. Goes much further and although it has a lot about hospitals and aircraft industry it is suitable for any high hazard industry.
Explains why humans makes errors in an easy to read style with loads of examples.
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