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9 of 10 people found the following review helpful
5.0 out of 5 stars The best guide to how to investigate error
Essential reading for any safety investigator. An eye-opening way to transform your investigations by moving from the old-view to the new-view. I've used this book as a 'course book' for a seminar of 25 safety professionals to great effect. Plus there is a good guide to the role of a safety department too.
Published on 8 Jun 2008 by Mr. Andrew Evans

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5 of 7 people found the following review helpful
3.0 out of 5 stars 3.5 stars
This book is an interesting read. Dekker certainly knows his stuff and writes in a relatively approachable way.

The chapters are relatively short..so digestible..that's a key benefit when topics are heavy like 'human error'. They are also punctuated with quotes from accident reports, which help illustrate his arguments well, and puts some flesh onto the bones...
Published on 18 Aug 2009 by J. L. Tse


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9 of 10 people found the following review helpful
5.0 out of 5 stars The best guide to how to investigate error, 8 Jun 2008
By 
Mr. Andrew Evans "Andy Evans" (Aberdeen, UK) - See all my reviews
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This review is from: The Field Guide to Understanding Human Error (Paperback)
Essential reading for any safety investigator. An eye-opening way to transform your investigations by moving from the old-view to the new-view. I've used this book as a 'course book' for a seminar of 25 safety professionals to great effect. Plus there is a good guide to the role of a safety department too.
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5.0 out of 5 stars It is written in an easily understandable way with excellent examples throughout, 30 Aug 2014
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This review is from: The Field Guide to Understanding Human Error (Paperback)
This is the book that should be read by all managers in complex enterprises. It is written in an easily understandable way with excellent examples throughout. Any incident or accident investigator who hasn't read this will kick themselves once they have. The tunnel analogy is brilliant, simple and shows an understanding of human behaviour that is, probably, too advanced for modern industry; bad apples will always be too easy a target!
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5 of 7 people found the following review helpful
3.0 out of 5 stars 3.5 stars, 18 Aug 2009
By 
J. L. Tse (London) - See all my reviews
(REAL NAME)   
This review is from: The Field Guide to Understanding Human Error (Paperback)
This book is an interesting read. Dekker certainly knows his stuff and writes in a relatively approachable way.

The chapters are relatively short..so digestible..that's a key benefit when topics are heavy like 'human error'. They are also punctuated with quotes from accident reports, which help illustrate his arguments well, and puts some flesh onto the bones behind the principles he is discussing. The final chapter also summarises key points from previous chapters as a handy recap of what you need to take away after reading the book.

It's very much focused on the aircraft sector..though he does sometimes, and welcomely bring in some examples from other sectors (though not enough really to give users a comprehensive flavour).

Conceptually, what he preaches makes sense...and is something that really challenges how companies might have traditionally tackled human error. However, I am left with a little unease in trying to accept his viewpoint entirely. His New View as he calls it, places human error as a consequence (not a cause of accidents) of organisational inadequacy, rather than fixating the responsibility of error at the operators feet. That makes sense to some degree, but whether one can have one without the other is my key challenge to this paradigm he proposes.

Nonetheless, it is worth reading if only to see how he approaches human error and his viewpoint is worthy to keep in mind when considering what human error is.
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5.0 out of 5 stars Human factors explained, 31 May 2013
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This review is from: The Field Guide to Understanding Human Error (Paperback)
Excellent book really gets you thinking in the actual operational context and shifts thinking to the influences on the human as perceived in their real time circumstances
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5.0 out of 5 stars Important new point of view to understanding the human error ..., 21 Aug 2014
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Important new point of view to understanding the human error. A must for everyone that analyses aeronautical and other type of accidents. A very interesting book of Sidney Dekker.
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5.0 out of 5 stars Five Stars, 13 Sep 2014
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The Field Guide to Understanding Human Error
The Field Guide to Understanding Human Error by Sidney Dekker (Paperback - 28 May 2006)
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