Most helpful positive review
1 of 1 people found the following review helpful
Amusing, useful advice for all walks of life
on 1 May 2010
After reading this book you will have a better idea how the world works, how you can get your point across better and how you can ask for things you want. Don't be fooled. This book is not only for salespeople. You can use MacKay's tips for all everyday hassles from booking a room to a 'no vacancies' hotel to ensure a better deal when buying your home. You will also know how not to be taken advantage off when others use these techniques on you to get what they want!!