Top positive review
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Manages what should have been unmanageable
on 30 July 2013
I've been groping for the phrase that sums up how I feel about this book and I finally found it: disarmingly straightforward.
When a friend shoved it my way (he knows the author) I was sceptical because I was expecting something decidedly academic and - to be frank - a bit worthy. Instead it just got on with it. Nothing is dragged out, no Big Name is quoted ad infinitum, just anecdotes, pithy quotes and forthright views and advice.
I read it in one sitting and was surprised at how breezy the tone was - and how infectious his passion for the work of civil servants was.
Would I recommend it? If you're a manager of any sort I would definitely take the time to read this. If you're in the public sector you'd be mad not to run out and get hold of a copy immediately. Someone, somewhere is one day going to be talking about their glorious career in the public sector and they will point to this book as one of the leg ups they enjoyed along the way.