Top critical review
2 people found this helpful
Bad user experience
on 6 November 2009
I believe this book is directed towards absolute beginners in the area of online plannning and production. Anyone who has previously been involved in any sort of web project would perhaps find this book too light-weight. I certainly did. Usability is a technical discipline, with deep foundations in HCI (human-computer interaction). It is not pragmatic either, and there is no sign of a single real-world example.
I bought this book in light of fine-tuning the user experience of an interactive online application still in development. The elements, e.g. scope, strategy, skeleton, sounded appealing. Instead the chapters dedicated to each of these elements were half-baked and strangely lacking. I can't exactly justify my disappointment. Maybe this quote from the book will clarify:
"For resource constraints, technological or organization changes can sometimes - but, importantly, not always - reduce the resource burden, enabling a feature to be implemented. (However, impossible things will remain impossible. Sorry.)"
That marks my turning point, and giving up with it altogether. That's after 80 pages of similar torture. I just felt slightly insulted, perhaps. But again, this might be perfectly suited to someone who, for instance, has just leapt from an avid knitting, scrapbooking or crafts career into the online production world.
My 11 and some pounds could have been spent on a third of a decent book.