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5.0 out of 5 stars A Practical Approach to Actually Using Balanced Scorecards, 21 Jan. 2013
This review is from: Strategy Mapping for Learning Organizations (Hardcover)
I thought I knew about balanced scorecards. However since reading this book and working with the author, Phil Jones, I have realised that I can use them far more effectively and powerfully with my clients. Like many people I had pre-conceptions about the Balanced Scorecard being a relatively simple measurement framework. What this book makes clear is that Balanced Scorecards are much more than that. It is a great - and practical - tool for creating conversation around strategy and performance.

It starts with what the executive team are thinking and works all the way through to managing the measures and refining them as the strategy changes. I particularly like the strategy map approach, which I have used in defining and articulating strategy for my own sales model.
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5.0 out of 5 stars This will change the way you do strategy, 9 Feb. 2014
Strategy mapping and the tools set out in this book by Phil Jones will give you a different and fresh approach to developing and thinking about strategy. It encourages you to think much more organically about strategy, seeing it develop and progress rather than being a fixed point and long, complex document. The book is relevant whether you are in the private, voluntary or public sector as the tools are generic and transferable. If you find visual thinking helps, than you will love the strategy maps and they can be applied to both corporate/global strategy or on a much smaller level at Departmental or functional level.

I found it great to read all the way through, but the individual chapters can stand on their own and you can dip in and out of the different chapters at different times, depending on what you are working on. Be prepared to let it challenge your thinking and don't be precious or set in your ways and you will get the most out of the book.
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Strategy Mapping for Learning Organizations
Strategy Mapping for Learning Organizations by Phil Jones (Hardcover - 1 Dec. 2011)
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