Most helpful positive review
16 of 17 people found the following review helpful
on 29 January 2009
This book is simply brilliant.
I would reccomend it to anyone involved in management of people and/or negotiation.
The final chapter that puts everything in perspective is one of the best piece of management consulting that I read so far.
It can also be very useful in your private life.
It is definitely one of the top 5 books in my library.