8 of 9 people found the following review helpful
on 19 July 1998
This book covers how to use the natural human laws of reciprocity with others in your organization to achieve maximum productivity. More importantly the book also promotes the attitude of looking on everyone in your organization as allies (people you like) and potential allies (people you don't). Highly recommended.
0 of 3 people found the following review helpful
on 15 April 2012
There was a problem receiving this first time, but once I notified them they acted swiftly and sent another copy. Great customer service.