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on 17 December 2012
The C&Q approach to culture makes sense to clients while drawing on a solid evidence base. It simplifies usefully while reminaing rooted in the full complexity of the topic. The questionairre and management skills profiling tool provide practical ways to understand how teams and organisations have created their culture and the trade-offs that would be required to change it. The behaviourist approach that this book embodies runs counter to, say, Schein's approach to having groups self-diagnose with a specific purpose to their inquiry in mind but I've now used this in both a corporate and a healthcare setting and it performed a real service in helping groups to surface and address cutltural issues that had only previously generated conflict.
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on 8 August 2012
This is the textbook of choice for the Henley Business School MBA Leadership and Change module. It is very well written and logical in its approach. It also supports all its theories with useful practical hints and aide-memoires. For me, well worth the cost.
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The authors have done a good job on a very difficult and complex subject of organisation culture. The book contains very good references to materials on organisation culture. Like any book on measuring the culture there are advantages and disadvantages in the proposed method. I like the simplicity of the 2 by 2 matrix in classifying an organisation culture. The book contains all required information for one to use the model to collect data, analyse and interpret the information on potential characteristics of the organisation culture.
Wars at Work: An Action Guide For Resolving Workplace Battles
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The book is based on the OCAI methodology and explains what it is an provides a step by step guide on how to use it in order to identify the current and preferred organisational culture. It can be applied at "whole" organisational level, department level, etc. The book is well laid out and provides a valid framework for changing organisational culture. Of course it is not perfect, but it is a great starting point (OCAI is the most popular methodology, used by many prominent multinationals). The book focuses also on individual change and personal improvement.
Easy to read, organised very well, no useless fluff. Really good book for those that are looking for a clear methodology that can guide them in changing an organisation culture. Highly recommended.
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on 5 December 2012
This book begins by making a logical leap that is not academically credible, and then attempts to reduce the complexity the of human interactions that make up culture into a multiple choice questionnaire similar to that used to define the nation's favorite breakfast cereal. It then suggests a mechanism to change culture that is a basic gap analysis with an extra step to make it look original.

The theory assumes that organisational culture is a single entity, without considering if the cleaners might not share the culture of the executives. It ignores professional cultures, micro-cultures and other important cultural facets. It seems to me that this view is one that deserves a two-by-two grid - and anyone who thinks that culture can be reduced to this level of simplicity simply wants a easy mark for an essay rather than a real view of what culture actually does mean. If you want a proper book on culture read Schein Organizational Culture and Leadership (The Jossey-Bass Business & Management Series).

Simply don't waste your time on this nonsense.
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on 16 August 2013
great reference book and a good resource to have to hand for consultants and trainers.

Not sure why this theory has not gained a lot more momentum in UK but it provides information around changes in culture and how to progress effectively.
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on 25 October 2014
a 'must read' for anyone engaged in reading about and studying the culture of organisations who also wants to take it further with a little research into their own institution/place of work.
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on 8 December 2015
Great book. Links together a bunch of 'known' best practice into a coherent story, and adds practical advice about how you can go about a change program in your own organization.
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on 2 June 2013
Excellent, easy to read and very practical. There are lots of ideas for application and how to take a holistic approach to change.
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on 25 May 2016
This is a good book that is very useful if you intend to use the competing values framework as a tool.
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