Top positive review
2 people found this helpful
Accessible, practical and evidence based
on 17 December 2012
The C&Q approach to culture makes sense to clients while drawing on a solid evidence base. It simplifies usefully while reminaing rooted in the full complexity of the topic. The questionairre and management skills profiling tool provide practical ways to understand how teams and organisations have created their culture and the trade-offs that would be required to change it. The behaviourist approach that this book embodies runs counter to, say, Schein's approach to having groups self-diagnose with a specific purpose to their inquiry in mind but I've now used this in both a corporate and a healthcare setting and it performed a real service in helping groups to surface and address cutltural issues that had only previously generated conflict.