4 of 4 people found the following review helpful
on 25 February 2010
This book is great for people who are relatively new to user experience, but also acts as a really handy reference for more experienced practitioners too.
It gives you an overview of UCD (or Goal Directed Design as it's called in this book, that's Cooper's proprietary name for their process), with detailed chapters on organising a project, running and then analysing research, designing the product etc.
One of the best overall UX books I've seen for a while, and the first thing I would recommend anyone in this field to buy.