As a CAD Manager, finding books on the subject are few and far between. This purchase has aided my structuring of systems and formalising company standards. Although Robert Green illustrates the way forward for AutoCAD there are other aspects of the book that can be utilised in other areas of CAD Management such as demonstrating budgetary requirements and how to work with upper management to gain their confidence and support for the position of CAD Manager.
Much of this book just reinforces commom sense, and confirms the right approach to take, especially when dealing with human rather than technology issues. But the book goes well beyond that, an excellent handbook for the role.