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on 16 March 2016
A great guide to the hospitality industry and not too "American"
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on 10 April 2016
The perfect book for those thinking of going into the hosting field.
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on 2 April 2016
An excellent insight. Highly recommended for those in the business.
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on 31 March 2015
A MUST have Bible to anyone who takes Hospitality seriously!
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on 12 March 2015
christmas box will be appreciatred
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on 6 July 2013
An amazing insight not only into the Union Square Hospitality Group but into the mindset of Danny Meyer and his process through developing one of the most successful restaurateur empires in the States.

A timely read, as Shake Shack is now open in Covent Garden, this book really illuminates the fundamental stages Danny went through in pioneering hospitality within restaurants. A useful guide for anyone in the restaurant or hospitality industry, this book provides an ultimate guide book for where we all strive to be when we commit to working every day. It is also a useful reminder of the purpose of hospitality business: inspiring passionate staff to serve customers and bring beauty into the every day. Danny is an inspiration and I'd recommend this to anyone.
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on 27 June 2015
hospitality bible
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on 24 February 2015
Restaurant primer
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on 16 July 2014
*****5 Star*****
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on 8 April 2012
Having heard the wonderful Danny Meyer speak i was really keen to read this book. It didn't disappoint and is a wonderful story of how to deliver true "hospitality" to your customers. If you want to test out what Danny says in his book,try the restaurants...awesome!

Highly recommended particularly for those in service industries or wanting to learn how the best do it.
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