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on 2 June 2011
If you are just starting in UX this is the right book, as it is clear explained and made by one of the fore-fathers of the UX domain. But, as a lot of articles and books have taken ideas from it, and if you have a certain experience in UX .. you might not find that interesting, because probably you already know the things which are described here.
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on 25 July 2012
The aims of the book are:
- to explain the workflow that best responds to the needs and specificities of a web product and the tasks and roles involved in the whole process
- to establish a common ground of understanding and collaboration for every team member.

If you are new to this subject, you will learn to break a project into its several stages and analyse each problem on its turn. Decisions will be made with clear arguments and conflicts within the team will be reduced to a minimum.You will feel that the project will grow with ease, consistent and grounded on objectives.

From client and user needs and objectives, and from content and functionality requirements, to information architecture, interaction design, navigation and interface design, every stage of the process is clearly explained with techniques, context and diagrams.

This is a book for every member of a team working on a web project: account, project manager, designer, writer, developer and even for the client. This is not a comprehensive book on User Experience for an interaction designer or strategist, but a light and quick introduction to the overall process.

It is specially useful to a small team where the same person will have to understand the client and users needs and create the content and architecture, while another will have to both design the interaction, define the style and do the programming.

Note: this review is based on the 2002 edition, which targeted traditional desktop websites, without almost any reference to mobile applications.
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on 13 March 2015
I really enjoyed reading this book. I am about to star a course on UX design and I think it presents a very simple and schematic approach to a design discipline. Maybe the real world won't be as simple and easy and simple but this book surely will help me as a guideline for best practises and basics of the expertise.
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on 29 April 2014
This is an OK read for people new to UX who would like to familiarise themselves with key concepts and get a decent overview of the underlying principles behind user centered design.

However the book is very vague, lacks depth and detail and is very overpriced given that it is over 20 pounds, and around 100 pages.

There are definitely better books on the subject, but for those who want an introductory overview of the UX design process, this may well be a safe albeit expensive bet.
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on 1 September 2013
This book is an excellent buy for anyone who wishes to gain a basic understanding of User Experience and how it affects everyday design - focusing on websites and digital applications. At under 200 pages, you can read it in an afternoon or two, but will find yourself referring back to it again and again. Highly recommended.
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on 2 January 2013
Good examples and clear structure. User focused book on usability. The book covers usability in a generic way that can be applied to a range of interfaces and devices.
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on 5 November 2015
a good, useful read for those who like and want to learn. Not only IT people, but those who care about user experience.
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on 15 July 2014
Used to quote this book back in college. Loved it. Bought it.
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