Most helpful positive review
50 of 51 people found the following review helpful
How to be Assertive
on 3 October 2010
What a useful and sensitive book. Challenging enough to keep you engaged but so well structured that its not overwhelming. Plenty of practical examples to help you identify with specific situations. This both helps embed the positive attitudes you need to develop for everyday interactions, as well as opportunities to practice 'a little at a time' to ensure success. What a difference it could make to your own self-esteem if you actually felt free to express what you often know to be an important view. Your ideas should be considered by others, both at home and at work, before decisions are made. This book explains how simply and 'painlessly' you can do it without antagonizing others.
I wish this book had been available sooner - as a retired headteacher, it would have been such a supportive text to encourage a staff team in developing their own individual skills and talents (and mine!). Too often the arrogant selfish few dominate professional discussion. Greater confidence in expressing clearly an alternative option has to be to everyone's mutual benefit. Too many bullies get away with dominance because others lack the courage to be assertive - and they are often wrong. Here are the tools to turn the tables and nurture an open, co-operative and constructive working environment where everyone will feel valued. I feel it would be an excellent text for use in staff training.
Definitely food for thought!