I would recommend this book, wholeheartedly, to anyone who has to publish content on a website.
The book is clear, readable, comprehensive and thoroughly illustrated by examples. The author not only explains a technique, and how it works, but goes on to demonstrate why it works by using a form of 'before and after' example, (very often taken from a real-life scenario), by which the reader can experience and appreciate the difference for themselves.
This book sat in my shopping basket for months, as I umm-ed and urr-ed over whether I should buy it or not. Big mistake! Now that I have read it, I wish I had bought it as soon as I first thought about buying it. It would have saved me a lot of rewriting of web-pages that were completed whilst I prevaricated over buying this book.
I have been writing reports and instructions all my working life, and I knew that I had to alter my technique for putting material onto the web. My adaptations, however, were trial and error. I was learning as I went along, and though I had some idea of what I was trying to achieve I was also aware of not quite getting it right. Ms Redish's book has given me the tools to fix that.
Whether you are a beginner, a hobbyist, a professional web designer/developer, or someone who has the task of maintaining their firm's, workplace's, club or organisation's website, there is something, (possibly everything), to be gained from this book. My view is that "Letting Go of the Words" is a Must-Have if you have anything to do with conveying information by the world wide web.