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22 Reviews
5 star:
 (12)
4 star:
 (5)
3 star:
 (4)
2 star:    (0)
1 star:
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6 of 6 people found the following review helpful
5.0 out of 5 stars Does what it says on the tin!
The idea behind the ITIL Foundation certification is to 'offer candidates a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle' – the author does just that by presenting the information in a clear straightforward style using good examples throughout and the typography makes it easy to read and understand. With a couple...
Published 20 months ago by ATabona

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4 of 4 people found the following review helpful
3.0 out of 5 stars Average at best
Having recently studied for the ITIL Foundation exam, I purchased 'ITIL For Dummies 2011' and followed it up with Passing your ITIL foundation exam (Best Management Practice) to fill in any remaining gaps with the official information. The 'Passing your ITIL foundation exam (Best Management Practice) ' book is an extremely unsatisfying and unpleasant read by nature, I...
Published 19 months ago by R. Kennedy


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5.0 out of 5 stars The only book you will ever need for ITIL V3 2011 Foundation, 7 Sept. 2013
This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
This is the only book you will ever need to read to pass the ITIL v3 2011 foundation exam. Combine this book with past papers and take the test at the back of this book LAST. The test at the back of the book was harder than the official exam I undertook. There will be no reason why you cannot pass the ITIL exam 1st time if you thoroughly read this book.
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4.0 out of 5 stars All you need to know is in it, 22 Jan. 2015
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
This book has got all you need to know in a easy text and pictorial representaion. Some of the charts, diagrams at the end of every chapter helped to know how they all come into one picture.

Along with this book, used few other sample question papers and passed the exam.
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5.0 out of 5 stars Good, 2 Dec. 2013
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
Good book explaining key core ITILconcepts and terms.
Nice scenarios, that ease reader perception towards IT service management best practices knowledge and awareness.
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5.0 out of 5 stars would recommend, 20 Mar. 2014
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
I read this in one hour before the exam. Was a good accompaniment to a taught course I took over a couple of days. Passed the exam so i am happy.
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3.0 out of 5 stars Very dull, but sufficient., 14 Dec. 2013
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
Reading this book is as much fun as reading a phonebook, but it does contain all the dictionary and definitions required to pass the exam.
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4.0 out of 5 stars The proper book, 24 Jun. 2014
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
I likes this book because it the center of the exam.It had everythinh you must need and it was good written and with a lots of schemas.
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5.0 out of 5 stars fantastic book worth every penny, 6 Dec. 2013
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
Great book, well written to the point and contains everything you need to understand and pass your exam. Highly recommended
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5.0 out of 5 stars Excellent book, 18 Sept. 2014
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
Very good book - every topic in the exam covered.
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5.0 out of 5 stars Five Stars, 9 Nov. 2014
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
perfect .. thanks
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5.0 out of 5 stars Five Stars, 22 Oct. 2014
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This review is from: Passing your ITIL foundation exam (Best Management Practice) (Paperback)
Very good
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Passing your ITIL foundation exam (Best Management Practice)
Passing your ITIL foundation exam (Best Management Practice) by Great BritainCabinet Office (Paperback - 29 Feb. 2012)
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