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on 25 February 2004
This book is a remarkably comprehensive resource for coaches. It examines the nature of change as well as the role of the coach as a change agent. It clearly articulates the stages of the coaching process. There is a wealth of assessments and profiles, numerous practical coaching techniques and importantly, the authors discuss the role of the coach's personality. Techniques and how to use them range from self-awareness exercises, problem-solving techniques and journalling.It is research-based,thorough and very readable. Highly recommended!.
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on 25 February 2004
Many coaching books tell us what we should be doing but not many supply us with valid methodologies and techniques to use. This book is brimming with models, techniques, assessments and procedures to conduct coaching sessions.The information is well researched and practical and the book is extremely well-written. It is a 'must' for practising coaches, regardless of their coaching specialty or whether they are working within an organization or have their own coaching practice.
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on 21 August 2002
The 'Toolkit' is a highly professional, yet easy-to-understand reference book and includes a complete and very helpful glossary. The authors are the most respected coaching educators in the business world today. The professional coaching industry has evolved dramatically over the last two years and bears little resemblance to its fuzzy predecessor of the nineties. A lot of serious research and work has gone into this groundbreaking text book, and serious personal and organizational change can come from the use of the book.
The book brings together a complete listing of the major skills and techniques for organizational and personal coaches, and offers guidelines and instructions on how to employ them. The Toolkit provides processes, protocols, assessment instruments, forms, charts and checklists and examines the management practices of coaching. The text also details the changing nature and evolution of coaching, such as the increasing importance of specialization. To date, most available coaching books detail the standard practices of goal setting, action planning and some coaching interventions but they do not offer too many actual techniques that facilitate the desired change. Achieving measurable, sustainable outcomes isn't a matter of simplistic goal setting, personality profiling and cheerleading but requires the skilful use of validated, proven behavioral change methods and learning tools grounded in the behavioral sciences. In this book, these invaluable techniques are blue-printed and discussed, and then presented alongside case studies and exercises.
The success of any coaching program is dictated by the program's resources depth, scientific validity and measurability. This invaluable, well written and very accessible reference provides exact processes and details for achieving successful coaching outcomes and will find a place on the bookshelves of many coaches, consultants, trainers, HR professionals, learning institutions and corporations.
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on 25 July 2003
Subject: Your Amazon.co.uk Inquiry From: info@amazon.co.uk Having read widely on the subject of coaching, I was less impressed by Coaching at Work Toolkit than I expected. Skiffington and Zeus produce serious books: Too confusing for beginners, not subtle or refined enough to make a serious practitioner think again about their work. Many of the usual techniques are there, but you either know them already or would have to look elsewhere to appreciate the finer details. In my opinion coaching is more of an art then a science. If you haven`t read them already James Flaherty and Tim Gallwey give you a better sense of what it means to be a coach. Sorry but this book is dangerously close to being an ego trip - all those references to their trainings etc.
My Guide to Coaching books (and those that influence the art of coaching)
For the reflective practitioner:
Inner Game of Work (*****) - Tim Gallwey
Coaching: evoking excellence in others (****) - James Flaherty
Conversation (****) - Theodore Zeldin
Frame Games (****) (go beyond NLP with Meta-states) - L.Micheal Hall
For the beginner:
Julie Starr (***)
Miles Downey - Effective Coaching (**)
Coach (just out) (****)
Co-active Coaching (***)
Coaching for performance (**)
Books that just aren`t worth the effort
NLP coach
Tao of Coaching
Coaching made easy
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on 26 October 2003
This highly informative, easy-to-read book presents guidelines for numerous techniques for coaches. While the literature abounds with 'what coaching is' and 'how it is used', there is very little solid, well-researched information and practical guidelines on "how to do it". This book fills that gap. Coaches, and other professionals engaged in the process of change, can gain valuable information and practical guidelines for such coaching techniques as: dialoging, working with limiting beliefs, dealing with emotions, overcoming resistance and much more. Assessment protocols are provided and the coach is guided through each stage of the coaching process. An excellent text!
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on 18 September 2003
The professional coaching industry has evolved dramatically over the last few years and bears little resemblance to its fuzzy predecessor. A lot of serious research and work has gone into this groundbreaking text book, and serious personal and organizational change can come from the use of the book.
The 'Toolkit' is an easy-to-understand, highly professional reference book and includes a very helpful glossary. The book brings together a complete listing of the major skills and techniques for organizational and personal coaches, and offers guidelines and instructions on how to employ them. The Toolkit provides processes, protocols, assessment instruments, forms, charts and checklists and examines the management practices of coaching. The text also details the changing nature and evolution of coaching, such as the increasing importance of specialization. The authors are experienced long-term practitioners and are the most respected coaching educators (Behavioral Coaching Institute) in the business world today.
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on 4 April 2007
This highly informative book explains things about coaching which you cannot find elsewhere. I have shared the book with my colleagues involved in people development and all agree how invaluable the book is.

This excellent resource book is suited to all persons involved in personal and professional development. It successfully combines theory with practice, is full of helpful tools and techniques and very well written by international experts in their field.
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on 23 October 2003
Coaching today is a demanding discipline and the busier-than-ever coach, trainer, consultant and manager needs smart, effective, validated tools and resources to ensure they are employing best-practice standards. This is one of those rare and precious books which has that knack of revealing explicitly to you things about coaching which you knew you needed but couldn't source. Friends have borrowed my copy and then ordered thiers. All agree with how important this book is to the development and definition of professional coaching.
The book expertly combines theory with practice - too many coaching books do not get the balance right. I strongly recommend this excellent resource and reference book for all persons involved in personal and professional development -regardless of their coaching experience! The comprehensive volume is well informed, well researched and well written. Do yourself a favour and grab a copy!
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Skiffington and Zeus have been pioneers in the field of coaching, and have contributed to the development of many coaches. This books is a great collection of tools and techniques that coaches can use with their clients.
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on 21 October 2003
Having seen the reviews below, I was expecting this to be a worthwhile addition to my collection of coaching books.
Unfortunately, it added nothing to what I had already read, was a very dull read, and at no point did it make me think about my approach. So if you have some knowledge of coaching, this book is unlikely to tell you anything you didn`t already know.
Shame.
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