I gave this a 4/5 rating because overall what came with the item was exactly as promised.
First of all, the polycarbonate case looked great out of the box, and the iPhone 5 slid perfectly into it. Another thing to mention is that there was no problem with pressing the wake button. Before I bought this, i read the reviews and saw that people felt that when they pressed the wake button, there was no response, but this was never the case for me. every time i press it, the screen lights up! :D
perhaps its a case by case fault?
the case makes the phone easy to grip. its got a nice smooth matted feel
the missing star is due to the peeling screen protector. im not a braggart but i put on the screen protector carefully; there were no bubbles (thank you youtube tutorials!) and the alignment of the screen protector w/ the phone was perfect, but i noticed that after a week the edges started to peel away. this was with minimal use that week.
i'd recommend getting a mediadevil screen protector instead. much better. zero peeling from them.
hope any potential buyers found this review helpful
all in all, the case looks amazing, and trust me, with VERY little bulk/thickness/whatever added, the phone is well protected.
however i got a substandard screen protector. oh well. :)