Fulfill Orders from any Sales Channel

With Multi-Channel Fulfilment, you can use Fulfilment by Amazon to fulfill orders from any sales channel. Once inventory is in our warehouse, you can choose to sell it on Amazon or not. When an order comes in, tell us to whom, where and how to ship it and well do the rest. Now your business has the ultimate in flexibility and ability to scale.

Frequently Asked Questions

What is Multi-Channel Fulfilment?

What shipping options are available for Multi-Channel Fulfilment?

Can I customize the Multi-Channel Fulfilment packing slip?

What type of box or packaging is used for Multi-Channel Fulfilment orders?

How are returns handled?

Can I request COD for Multi-Channel Fulfilment orders?

How quickly are Multi-Channel Fulfilment orders processed?

If I'm using Multi-Channel Fulfilment, do I have access to tracking numbers? If so where is this information stored?

How is Multi-Channel Fulfilment billed?

Can I use XML feeds from a third-party integrator for Multi-Channel Fulfilment to automate the process?

How do I submit orders to Multi-Channel Fulfilment?

Can I use my own boxes for Multi-Channel Fulfilment?

Quick Facts about
Multi-Channel Fulfilment

Sellers send us order information via a web form, flat file or XML integration

Amazon will ship your orders by the method you request (fees vary by what you select)

Orders are packed using standard Amazon boxes, with a custom Pack Slip featuring your company's name and messaging
 

Where's My Stuff?

Delivery and Returns

Need Help?

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