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Don't Make Me Think!: A Common Sense Approach to Web Usability
 
 
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Don't Make Me Think!: A Common Sense Approach to Web Usability [Paperback]

Steve Krug
4.6 out of 5 stars  See all reviews (98 customer reviews)
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Don't Make Me Think!: A Common Sense Approach to Web Usability + Rocket Surgery Made Easy: The Do-it-yourself Guide to Finding and Fixing Usability Problems (Voices That Matter) + ReWork: Change the Way You Work Forever
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Product Description

Amazon.co.uk Review

Usability design is one of the most important though often least attractive tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humour and excellent to-the-point examples.

The title of the book is its chief personal design premise. All of the tips, techniques and examples presented within it revolve around users being able to surf merrily through a well-designed site with minimal cognitive strain. Readers will quickly come to agree with many of the book's assumptions. For example, "We don't read pages--we scan them" and, "We don't figure out how things work--we muddle through". Getting to grips with such hard facts sets the stage for Web design that then produces top-notch sites.

Using an attractive mix of full-colour screen shots, cute cartoons and diagrams, and informative sidebars, the book keeps your attention and drives home some crucial points. Much of the content is devoted to proper use of conventions and content layout, and the "before and after" examples are superb. Topics such as the wise use of rollovers and usability testing are covered using a consistently practical approach.

This is the type of book you can blow through in a couple evenings. But despite its conciseness, it will give you an expert's ability to judge Web design. You'll never form a first impression of a site in the same way again. --Stephen W Plain --This text refers to an alternate Paperback edition.

Product Description

Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day.  In this second edition, Steve adds three new chapters in the same style as the original: wry and entertaining, yet loaded with insights and practical advice for novice and veteran alike.  Don't be surprised if it completely changes the way you think about Web design.

Three New Chapters!
  • Usability as common courtesy -- Why people really leave Web sites
  • Web Accessibility, CSS, and you -- Making sites usable and accessible
  • Help! My boss wants me to ______. -- Surviving executive design whims

"I thought usability was the enemy of design until I read the first edition of this book.  Don't Make Me Think! showed me how to put myself in the position of the person who uses my site.  After reading it over a couple of hours and putting its ideas to work for the past five years, I can say it has done more to improve my abilities as a Web designer than any other book.

In this second edition, Steve Krug adds essential ammunition for those whose bosses, clients, stakeholders, and marketing managers insist on doing the wrong thing.  If you design, write, program, own, or manage Web sites, you must read this book."  -- Jeffrey Zeldman, author of Designing with Web Standards



Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Don't Make Me Think!: A Common Sense Approach to Web Usability
88% buy the item featured on this page:
Don't Make Me Think!: A Common Sense Approach to Web Usability 4.6 out of 5 stars (98)
£13.70
Rocket Surgery Made Easy: The Do-it-yourself Guide to Finding and Fixing Usability Problems (Voices That Matter)
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Customer Reviews

98 Reviews
5 star:
 (79)
4 star:
 (10)
3 star:
 (5)
2 star:    (0)
1 star:
 (4)
 
 
 
 
 
Average Customer Review
4.6 out of 5 stars (98 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
45 of 46 people found the following review helpful:
5.0 out of 5 stars Great sections on navigation, home page design, usability, 25 Jun 2002
By Pavel Gokin (Colchester, VT United States) - See all my reviews
(REAL NAME)   
What makes this book valuable:
- in-depth treatment of navigation design. The sections on tabs and breadcrumbs are especially excellent;
- great section on effective home page design. Get this book along with Nielsen's "Homepage Usability", and you're set in this department.
- wonderful primer on usability testing. If your web team is small, this could be all you need to get started with informal user testing. My own experience supports Steve's: you don't have to have Ph.D. in human factors to facilitate fruitful usability tests;
- last, but not least, the book is very easy to read due to its witty tone, short paragraphs, and tons of bullets.
One thing this book could do better:
- make the headings more informative, saving the witticisms for the body copy. This would have made it a quicker at-a-glance reference.

Conclusion:
The book scores a perfect 10 with its target audience: the designers, developers, project managers, producers, marketers, and those who "sign the check". Just buy it.

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31 of 32 people found the following review helpful:
5.0 out of 5 stars Short and effective, makes a powerful point, 27 Oct 2003
By Frank Carver - See all my reviews
(VINE VOICE)   
At last, an author who follows his own advice! This book is short and easy to read (at 200 pages, I read it in a day), but surprisingly deep. The book is peppered with colour screenshots, black and white cartoons and pithy quotes and headings. A pleasure, not a chore, to read.

The basic premise is simple; people don't like hard choices or stopping to think, they just want to get something done. The more self-evident a web site is, the easier it is to use. Implementing it, and being sure you've got it right, is tricky, though. Krug covers site and page layout, navigation design, usability testing on a shoestring as well as a broad and engaging model of how people really use the web.

It doesn't deal with internationalization at all, seems to assume a mostly static site, and offers no real help in getting your idea to the web in the first place, but will help you make good choices along the way. Well worth a read, and probably worth a refresher each time you start a new project to keep you on track.

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17 of 18 people found the following review helpful:
3.0 out of 5 stars Usability - for Americans, 8 April 2009
By Amsterdamned (Amsterdam, The Netherlands) - See all my reviews
This review is from: Don't Make Me Think!: A Common Sense Approach to Web Usability (Paperback)
Steve Krug covers many aspects of usability in an accessible, light-hearted and easy to read way.

It must be said, though, that Krug's idea of usability is usability for Americans. He assumes we all come from the same place, speak the same language, use the same language scripts and so on. He dismisses web forms in a couple of sentences and international web site users in even fewer. In terms of international viewers of web sites, some of his advice is downright damaging.

Read this as an introduction to usability, but look further too - otherwise we will never be rid of the scourge of the required "State" field in forms ...
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Most Recent Customer Reviews

1.0 out of 5 stars As Dean Allen wrote just short of ten years ago.
Users don't read,
users only scan,
users haven't got
no attention span.

Careful, keep repeating it to yourself and you might start to believe it.
Published 1 month ago by David Kendal

4.0 out of 5 stars Exceptionally clear
I had only got halfway through this book when it was stolen, so essentially this is a review of the first half. Read more
Published 1 month ago by M. Hersee

5.0 out of 5 stars What a great book
Readable in a few hours, this well-written book gives the essentials of web usability. It's like having a friend say "We could make this complicated, but here's what you really... Read more
Published 3 months ago by dmreview

1.0 out of 5 stars Web Design for Idiots
This is a short 100 pages devoted to telling you to keep your pages easy to understand and not confusing in any way. There really isn't anything else in this book. Read more
Published 4 months ago by J. Axup

5.0 out of 5 stars Usability Bible
After reading this book every website I view I review for usability in order to take away what's good and bad in order to help my own designing and building of websites. Read more
Published 4 months ago by G. Hughes

5.0 out of 5 stars Essential reading for software engineers
Although this book has been there already for some time and some of the material may be slightly outdated it still contains many of the fundamental concepts to understand Web... Read more
Published 4 months ago by Janne Järvinen

1.0 out of 5 stars Very disappointing book
This book is shallow and does not teach you anything past the obvious. Truly disappointing. I read it within a day and got rid of it as soon as possible as it made me angry.
Published 4 months ago by Mr. Z. Lazar

4.0 out of 5 stars Learn a lot
Um excelente produto para quem pretende compreender como funciona a acessibilidade na web. Recomendo vivamente!
Published 5 months ago by Américo Abreu

4.0 out of 5 stars Good information but little bit outdated
I like book but it gives you short , quick to read information about website usability. I mostly enjoyed the 7th chapter about homepage design. Read more
Published 5 months ago by K. Aksoy

5.0 out of 5 stars A Classic
If you work in IT then this is one of those must-have classic texts. It's short and to the point but everything is well explained with the help of great pictures and screenshots... Read more
Published 5 months ago by Mr C.

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