1 of 1 people found the following review helpful
on 17 July 2014
Good BBQ. Not difficult to put togather. took about 40 mins on my own.
well made with stainless steel shelves and enamelled doubled skinned hood with thermometer.
The grillstream grills work well draining the grease away and any flash fires are shortlived. But need to be kept clean to work.
Disappointed with Amazon as product was meant to come with starter pack including utensils, cover, cleaning brush etc. This did not arrive. Initially amazon said my only option was to return it which having built it I was not keen to do. They did then offer me £50 pounds back which i was happy with as most sellers have these for > £300 and i got it for £250- £50=£200!
5 of 7 people found the following review helpful
on 24 August 2014
Purchased this grill elsewhere, but wanted to leave a review of the actual item. It looks very nice (I have the 3 burner plus model), heats up quickly, and cooks evenly.
Unfortunately the design has one major flaw; when the 2 grillstream plates are stacked on each other the total height brings it just above level with the front rail on the grill. This allows the fat to run over the 'Grillstream' tag at the front and onto the front of the grill, missing the fat catchment gulley completely. Contacted Leisuregrow to inform them of the design flaw, their response was...no response at all!!
Completely appalling customer service, especially given the price paid of £330!! I purchased British made expecting a better service, how wrong I was. The only remedy for the design fault appears to be to grind down the feet of the plates t reduce the overall height.