Most helpful critical review
17 of 18 people found the following review helpful
Print quality and speed are fine, but... (updated)
on 4 December 2014
Print quality and speed are fine - not as good as my 6 year old, perfectly functioning Canon i9950 - but sadly Canon refuse to update the drivers to work on the latest operating systems, so that machine is now nothing more than a rather large paperweight. I'll try and Freegle it locally, otherwise its off to landfill. Shame on you Canon.
Pleased to see this machine at least offered wireless printing via Wi-Fi on the router and was very well priced.
Appearance is a bit severe - first thought was it looked like a coffin for a cat. The high-gloss black finish looked good when I peeled of the protective plastic film. 30 seconds later, after I'd dared touch it, it was looking a bit less lovely - every finger mark and speck of dust shows horribly.
Early prints seem of very acceptable quality - lacking perhaps the colour range of the now obsolete i9950, but hardly surprising as it uses only 4 colours, plus a second black. Its predecessor had 8 colours, including red, green and tinted cyan and magenta.
One thing Canon gets horribly wrong is its user manuals. They seem to have been written by a techie who assumes the end-user has almost as much knowledge and will understand the terminology.
Now, a printer should be plug-and-play, and 99% of the time they probably are. But I had problems setting up wireless printing, as the printer and my router couldn't 'find' each other wirelessly. Canon's instructions were of no use whatsoever in this instance. About an hour's Googling and tinkering and I had a usable workround, which involved delving into the setup of my router(!).
While the issue was probably my 3 year old router (which didn't use WPS protocol apparently), Canon's obtuse instructions were of no use - I can't be the only user on the planet who doesn't have the latest router?
Incidentally, if anyone is having similar problems, the option to set up for wireless via USB cable proved the way to go for me. The printer seems to find the router via the computer - you'll just need the router password and you can then remove the USB cable for truly wireless operation.
**** UPDATE **** Having initially printed OK by wireless connection, my computer suddenly can't 'see' the Canon printer. Have reinstalled drivers twice, but no help. The printer is only 1 metre away from the router!! A search online shows this is not uncommon. Infuriating, time-wasting... back to cable clutter - not impressed. Am considering sending back.
Lastly, I would warn against installing all of the bloated software that Canon offers through its default installation - just the essential drivers and manuals. The worst culprit is 'My Image Garden', which is a 'design' application, whose only function seems to be to suck as much ink out of your printer as possible. Apart from needing HUGE amounts of disk space, it's truly horrible, clunky and crashes and/or freezes frequently, usually taking the computer with it. Nasty.
Canon, please just stick to the hardware. Oh, and write in helpful, simple, plain English.