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101 of 101 people found the following review helpful
on 26 August 2014
Bought 10 of these LED lights in May 2014 thinking they had a long life guarantee and therefore warrant the slightly more expensive price tag. After only 3 months 5 have failed. 1 actually went after 1 week. They have been my worst buy on Amazon. Recommend don't buy if you are looking for value for money.
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44 of 44 people found the following review helpful
on 22 August 2014
Nice bright light, not as warm as previous 50W halogens, but perfectly suited to our kitchen. Reliability has proven somewhat poor, 4 of the bulbs developed a flicker within 3 months, and 2 completely failed. Contacted Amazon who promptly supplied replacement bulbs and requested the return of the faulty ones. Hopefully the replacements are more reliable - the design of the replacement bulbs appeared slightly different to the previous ones.

One point to note is that these LED bulbs seemed a little bit longer than the previous 50W halogens, and were a little harder to squeeze into the light fitting, however they did fit.

Update: 3 of the 10 replacement bulbs failed within 3 months of installing them. Returned to Amazon for a full refund. Would not recommend these bulbs. Credit to Amazon, they offered a refund no quibble.
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34 of 34 people found the following review helpful
on 5 October 2014
Dreadful product. I bought a pack of 10. 1 failed to work out of the box. A second went down within 3 days. I returned the full 10 for a replacement pack, Within a week one had gone off, a second went off a week later, a third then a forth in just 2 months. All were in different fittings. So out of 20 bulbs in just two months 6 have failed. this is not good as I have bought other LEDs and they are still going strong after 1 year. These are very cheap and as always when you buy the cheapest you get rubbish.
Average Life 30000 hours. Not a chance
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23 of 23 people found the following review helpful
on 5 November 2014
Bought this pack in April of this year. Out of the 10 only 4 working now. 6 bulbs failed one after the other in the last 6 months.
3 replacements were sent initially which are still working. 7 replacement were sent later on and funnily enough out of the 7 only 1 bulb worked out of the box so 6 of the replacements weren't working out of the box! Won't recommend these to anyone.
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22 of 22 people found the following review helpful
Just 3.5 months into the yuse of these bulbs and 15% stopped working. Yes they are brighter, cheaper to run but, in the long run, they will be more expensive to run than normal halogen bulbs - think twice before buying
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26 of 27 people found the following review helpful
on 14 June 2014
Lamp as described in the description only that three bulbs failed in the first few weeks, unfortunately they are out of the 30 day return period!
I will not be looking to purchasing 'Long Life Lamp Company' products again as they seem an expensive item for such a short working life.
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27 of 28 people found the following review helpful
on 21 May 2014
Delivery was OK, lamps are OK, perhaps lsightly on the dim side. 2 out of the pack of 10 failed within days. Hence only 2 stars
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19 of 20 people found the following review helpful
on 26 August 2014
I bought a package of 10 of these. The light was good, nice and bright. Problem was that 4 of them stopped working within a week. I returned the 10 and they sent a replacement. 2 months later six of the replacements have stopped working. I have just returned the the package and asked for my money back. Don't bother buying, save yourself the bother
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2 of 2 people found the following review helpful
on 5 October 2014
My original one star review and the reply are left below for all to see. I have revised it to five stars until such time as I can form an objective view of reliability based on the "real" product. The Long Life Lamp Company (LLLC) replaced all 10 without question. You can't get better customer service than that and it would be unfair to damn a product just because of a one-off quality issue, immediately and willingly resolved, so for now my 5 stars are based on the light output, illumination quality and value for money. These aspects and LLLC deserve top marks. These LLLC GU10s replaced some I ordered direct from China which either failed or the front part carrying the LEDs literally fell out. I had no realistic redress so it definitely pays to buy from a reputable "named" company. If there is no update to this review it means reliability is up to scratch too!

Original Review "These are utter crap. 4 out of 10 failed since purchase in May. I have since bought another make and so far they are fine."

Response "Back in April - May 2014 we experienced a minor problem with these LEDs, therefore, we are replacing LEDs without any objection. We apologise for any inconvenience caused please do not hesitate to contact us if required, these LEDs come with a 2 year warranty. The problem has been resolved, there is no longer a problem with the LEDs"
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3 of 3 people found the following review helpful
on 7 October 2014
The light itself when working is quite acceptable. It's a multi LED style light, rather than 1 bright cell.
However, bought in July- about 5 of them are being used, in that time, 2 have died.
They are cheap, so can't say it's a big surprise, however I suggest investing a little bit more for some better, longer lasting bulbs.
Yes, they guarantee them for 2 years, but it's a hassle and not a reason to buy them.

I haven't found any LED lamps that are streets ahead at all working for a long period yet, however, I have found better ones than these.
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