Most helpful critical review
5 of 6 people found the following review helpful
If this a defect or a feature of this device?
on 24 July 2015
This isn't a real review, I'm trying to figure out if Amazon is sending me defective versions of this device. On Prime Day I ordered this item and received one with a 'blob' of glass on the tube that runs through the treatment area of the device. It's placed off to the right of the tube and faces out of the device. I thought this wasn't correct and online images of the device do not have this weird bubble of glass (however there does appear to be variance in the appearance of that tube- whether it's surrounded by a coiled wire or if the tube has 2 separate rings markings that divide the tube into equal thirds). I ordered a replacement but it also has this defect in the same place. The shape of the 'bubble' isn't 100% consistent between the two. I attached a photo of the first device I received. Have people used a device that has the same appearance? As my replacement has the same bubble but in a very similar place on the tube I'm wondering if it's actually meant to be there or, alternatively, if Amazon has a load of dud devices they tried to offload on Prime Day. I'm uneasy about using a laser device on myself when there's a chance it won't function correctly and possibly be harmful