Customer Reviews

19
4.4 out of 5 stars
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

4 of 4 people found the following review helpful
on 17 March 2014
My last printer kept dropping out of connection to router. This one is perfect, it's neat, the paper sits inside, the print is good. The only reason I am not giving it 5 stars is that I need to upgrade my printer paper as I use the very cheapest paper which has a faded look about it. This is not really a problem as I use better quality paper for important things.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
4 of 4 people found the following review helpful
on 3 September 2014
Good machine. Took me a little while to set up but have settled down with it now. Did not realise when I ordered it that it is wifi only. I would have preferred the ability to have a wired connection also. having said that it is quite nice to be able to print from laptop and desktop and indeed ipad without shifting wired connection about. So it's a good buy so far
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on 31 May 2014
This printer I have had for a month and so far so good. I have just printed a large document double sided with no hassle. After a little time to understand the printer double sided setting and then choosing right to print the pages came out properly ie not the second page upside down. Love this but please use 80 gsm paper. When used 75gsm it took a couple of pgs at time but didn't with the 80gsm.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on 1 April 2014
I found the instructions horribly complicated and had to go through the whole setting-up process several times before I got it to work. The instructions assumed I knew all the acronyms that were used, but I didn't and had to look them up on Wikipedia each time.

Once I got it working, I was delighted with it and was able to use it as a colour photocopier as well.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
7 of 8 people found the following review helpful
on 4 June 2014
Bought this to replace a 7 year old Canon MP-830 which had died. I needed to be able to print lengthy documents with double-sided landscape pages, which the Canon could do without any problems whatsoever, and also occasional photocopying and scanning. I do not need WiFi or FAX. I bought Brother because the latest Canon printers appear to be much poorer quality than the MP-830 and they have an even greater greed for ink.

Basic set up was easy but for a long time it would either print landscape pages single-sided or portrait pages double-sided, which was not what I wanted. And if I threatened to overtax its tiny little mind it sulked and told me that there was a paper jam, when there was none! However, the Brother web site's FAQs did provide an answer and now all seems to be well. But I do feel that it should have been possible to do this from the supplied manual and it seems a bit light weight and flimsy so only 4 out of 5!

Two months later, I still found it recalcitrant. It can print fast and quietly but takes a long time to decide to do anything. I cannot find any way of persuading it to copy double-sided. And to day it has again falsely claimed that it has a paper jam when there is no paper in it. Following pulling all the levers it asks me to do it now says "unable to print 6F". Well, I can take a hint and it can go in the skip tomorrow. In short, a useless piece of cheap plastic rubbish.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on 21 July 2015
Bought this about a week ago from Amazon.uk. Arrived in the bare Brother box, with no other external Amazon type packaging.

So far, the printer seems to be working fine.

It's connected by WiFi to varous devices (OSX, iOS and Android) and by USB to my desktop Windows 7 Home Premium 64 PC.

Set up was OK'ish but Windows kept trying to load it's own drivers as soon as the USB cable was plugged in...eventually I just let Windows get on with that, and then installed the Brother drivers etc once Windows had finished (...apparently you can't stop Windows doing that in the 'Home' version).

It took 2 or 3 goes of inserting the cartidges slowly to get the printer to recognise them.

Print quality is acceptable...I've set Preferences to Draft, non-Vivid etc and saved the Profile. It prints quite quickly, and doesn't go through the endless cleaning cycles (aka 'deliberate ink wasting starategy') that the likes of Canon implement. I haven't yet tried to print any gloss photos...or do any Scanning. I haven't connected up the Fax feature.

As for replacement cartridges, I contacted to the Brother helpline who pointed me towards ... http://support.brother.com/g/b/colist.aspx?c=gb&lang=en&prod=mfcj650dw_us_eu_as&cao=lc ...which shows that the LC121 (ave 300 pages printed) and LC123 (ave 600 pages printed) are the correct type.The LC127XL mentioned elsewhere in the Comments is not compatible with the J650.

Build quality seems OK'ish but perhaps not as well finished as it's competitors, but Reliability and Running Costs are my main concerns ...if I have any issues I'll Update here.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 2 people found the following review helpful
on 7 April 2014
Some bits are a flimsy thin plastic but the quality of the output is good. Not too noisy and clear instructions for set up and operation.
Definitely recommend it for home office use.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 22 December 2014
It took eight days for this to arrive and I was on the point of cancelling it.

However it is a good printer and scanner and up to the job so recommended. I do not have a fax connection so cannot comment on that aspect.
I even managed to get my old computer connected by wireless which is an unexpected bonus.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 3 May 2014
I did a fair bit of research before buying this and so far am very happy. It is very compact and the prints and copies I have done have been perfectly good quality for my needs. I hope the ink lasts longer than my old Epson printer!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on 3 July 2014
Fantastic, I would recommend this brother printer to all who want a good quality, incredibly easy to set up unit, did not need to go near windows machine at all, set up directly from android tablet.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 16 answered questions


Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Sponsored Links

  (What is this?)
  -  
We Won't Be Beaten On Price! Brother MFC-J650dw Printer
  -  
Compact Inkjet All-in-One for Home or Small Office. Free Shipping!
  -  
MFC-J650DW toner for $4.95! Free Shipping on Orders Over $50