Most helpful positive review
15 of 15 people found the following review helpful
Utter drivel in internal build quality- avoid- review amended!
on 12 July 2014
This is a good idea, all nicely packaged but don't be fooled. The internal build quality of these is drivel- one port on mine stopped working after only a few days. Others have reported the same, and high pitched squealing etc ( mine was actually quiet). Naked need to manufacture reliable devices rather than stuff prone to fail, don't expect it to last a long time. Also they have no Uk customer service- Germany is the closest you will get. Things like this should be built to last- you have been warned.
The above was my original review when I gave it 1 star.After posting it, they were all over it, with Anker contacting me, asking me for the serial number, and then they just sent me a new one. Very good customer service. It seems port failure was a common issue as they said they had a new model which solved the problems and sent me that. It looks exactly the same, save the serial number is printed on it rather than being on a sticker. This one currently has all of its ports working. If that remains it is a 5 star product. The customer service is superb. My advice is hoe you get the new more reliable version with the printed serial rather than the prone to failure old model.