Most helpful critical review
1 of 7 people found the following review helpful
Be Carefull with this jacket
on 5 December 2013
When I Bought this jacket, I liked the look and style of it when it first arrived. However after a few days I noticed every time I wore the Jacket condensation was building up in a plastic see through panel between the shoulders on the back of the Jacket. I was not using the Jacket for any physical activity or even particularly warm when the condensation was building up. The condensation was physically visible and rather unsightly as from behind It looked like I was sweating in the Jacket when in fact I was not and If I wear the Jacket for a considerable period of time the lining in the jacket under the panel does get damp. The rest of the jacket is perfectly breathable which you would expect from a £85+ jacket.
I contacted Helly Hansen about the issue I was having and found them rather unhelpful, firstly I was asked what I was doing and wearing when I had the jacket on, then they informed me that the plastic panel was for a sailing race card and some people had found it very useful and suggested I send the jacket back to the retailer and gave other Helly Hansen alternative models of Jacket for me the replace it with. They did not offer any help in doing this with regards to contacting the retailer, explaining the issue and that they had suggested it be returned.
Altogether very disappointed with the jacket