Top critical review
16 people found this helpful
Great laptop with design flaw...
on 25 January 2013
I was initially very pleased with this laptop. It's speedy, light and looks great. The only thing I would fault is the poor battery life (realistically 3 hours or so) which I was well aware of from reading many reviews and isn't an issue for me.
Unfortunately, after about 4 weeks, the flip down, ethernet port cover cracked and broke.
You can't plug a network cable in without the cover, as it hold the cable in place next to the pins.
I asked how I should go about returning my laptop to have it fixed and Samsung's response was that this was accidental damage and they would charge for replacement of the whole case! They said it would be cheaper for me to buy a USB network adapter then have it fixed - this was not really what I wanted to hear about a 4 week old, £700 laptop that clearly has a bit of a design flaw...