Most helpful critical review
5 of 5 people found the following review helpful
Error ridden, infuriating, and semi-functional at best. Buy something else.
on 3 January 2015
I'm new to smartphones, considering my last phone was part of Samsung's "indestructible rubber brick" range, I figured a blackberry was a good in-between option, before I go full blown smartphone, and sell my soul to google/apple.
I've have this phone more than a year now, and I can honestly say - This phone is the worst phone I've ever encountered.
I'll start with the fact that within a week of purchase, I had to return it to O2 to be repaired (replaced, O2 are far too lazy for repairs) as it just turned itself off and refused to turn on.
Not a promising start.
Then we have the music player:
I started to use it as a replacement mp3 player as it loads a tonne more music than my tiny 4GB thing, and It means I don't have to carry round two devices all day. Score? You'd think....
So the blackberry has a "voice dialing" feature, something which I imagine no one would ever use, lest they get weird looks on the bus.
The voice dialling just randomly interrupted my music, ALL THE TIME. I'd be in the middle of listening to a band, and suddenly, my music just stops. The phone announces: "SAY A COMMAND". And it just happens again and again and again. It doesn't just go away either. As soon as you cancel voice command, it magically reappears of it's own volition, as if it is taking issue with your choice of music. I often had to take the battery out to shut it t up. It took hours of messing about with online troubleshooting to figure out the problem was a minuscule piece of fluff in the headphone socket.
It freezes too. Randomly. From anywhere up to 30 seconds to 10 minutes...
Blackberry also installed this wonderful function - when your battery is low, the phone will randomly declare "battery too low for radio use" and turn off the mobile network and refuse to reconnect it, effectively reducing the functionality of the phone, to that of a hitech paper weight. I've never known any other phone do this... It's bizarre. What's the point of turning off the network? You might as well have the network work a little longer before the phone dies! What's the point in a phone without a network? It gets worse. Just recently it has started to declare "battery too low for radio use", when there is still a load of battery remaining; often nearly fully charged.
The phone occasionally deletes texts without warning, of it's own accord. Particularly annoying if you have yet to reply! The thing takes about a year to turn on again after a reset (these resets are now several times a day, which I'll tell you about in a sec). The battery life is just under a day, and it needs charging every evening without fail. This I am informed is normal for smart phone, but considering my last phone's battery lasted a week and half, even after 5 years of use, I am pretty disappointed.
The scroll pad seizes up constantly. The internet browser often vanishes, leaving me with no explanation other than "The browser has closed unexpectedly". Gee, thanks phone.
Then we have the the worst part, the bit that made me really really hate this phone:
Suddenly without warning, the phone shuts down totally. You could be in the middle of a phone call, listening to music, facebook, etc... And OFF. No reason, no warning. Just OFF. You try to turn it back on. Nothing happens. You did have full battery?! You start to panic.. Ring O2, start to scramble about for your warrantee papers, wonder how much this is gonna cost you..then suddenly it comes back to life out of nowhere, and works as normal. Making you wee yourself thinking you're gonna need a new phone for 5 minutes. It's like the phone is trolling you. Thanks blackberry.
This has been happening more and more! It started after 3 or 4 months of own the phone, maybe once or twice day, but quickly became 10 times a day. Now, it's nearly every time I touch the phone I have to pray It will work long enough for me to reply to a text!
Needless to say, I'm getting a new one, just don't make the same mistake I did.
This phone is error ridden, infuriating, and semi-functional at best.. Look elsewhere. Don't buy this.