Most helpful critical review
3 of 3 people found the following review helpful
frustrated and very disappointed
on 3 September 2012
We bought this for my son's first birthday and opened the box ready to wrap it the evening before his birthday. We were instatntly put off by the sheer number of pieces that needed to be put together and the amount of equipment needed to assemble it (hammer, drill, safety goggles, screw driver....) We presumed that it was our fault for not reading the reviews properly so cracked on with the task. After spending a good chunk of time trying to put it together, we then realised that we'd been sent 2 'right' bits of the back frame which supports the roof instead of a 'left and a right' meaning that our efforts had been futile and our son was not able to have a first birthday present. There is no option on the star ratings to say that's it's been impossible for us to rate the product as we haven't been able to use it so we've gone for straight one stars. Now begins the task of getting a replacement (with yet more assembly) and sending our duff one back. We're very disappointed as Little Tikes is generally thought of as being a good brand. We won't be buying from them again.