Top critical review
10 people found this helpful
First console faulty
on 10 May 2013
Ok so all was well at Christmas time, the BF got it out and played for hours, and continued playing for hours on end throughout January. About 3 weeks later it started to skip, and also started to stall on the 'X-Box' intro screen with the ribbons. A few resets and it would eventually get going.
I finally prized the console out of his crying hands and told Amazon we wanted a replacement; surely they shouldn't start glitching at 3 weeks old?
Amazon were brilliant, they put a new one in the post that very same day I called them (about 7pm mind), and it was delivered the moerning after. We then popped the faulty one in the post with a printed free returns label and Bob's your uncle.
No problems at all since.
Fantastic service as always from Amazon Prime.