Top critical review
128 people found this helpful
I have been loyal to HP printers for many years, but this model is a big disappointment
on 23 October 2011
Yes, it's inexpensive-feeling and cheap-looking, very heavy on ink costs, does not include the appropriate cable, etc. -- these are downsides that a savvy shopper can find out before purchasing.
However, when I was shopping for a new printer, I read a lot of reviews about this model and I didn't see the problem that mine suffers from described before I bought it. (On help forums, I've since seen a few mentions of other people having my exact problem, with no solution to it. So mine isn't the only one.)
My 1050 scanned one time only, but after that, the scanning simply would not work. Because it worked once, I know it *should* work. I have Vista, which it's supposed to be totally compatible with. I spent 8 hours trying to figure the scanning problem out -- searching internet discussion forums, searching the HP site, searching the manual, tinkering with the cords, uninstalling and reinstalling the software for the printer (5 times; both via the included disk and via the HP site), uploading all the fixes and updates for this printer offered by HP, etc.
Very annoying, as I do need to scan regularly. It's too late for me to return it, so I'm stuck with it.
By the way, if you are having a similar problem, you may be able to find alternative programs on your computer that will allow you to scan. I think that Windows 7 has a couple of options for this, but the only alternative program I have on my Vista computer that will force this printer to scan is Windows Photo Gallery, but it creates a separate document for each scanned page (does not enable me to create one document that contains multiple scanned pages), is very rudimentary, and for some reason (and I have tried everything to fix it), the scan window in that program is about 20% too big for my screen (yes, I've changed the screen resolution, font size, etc. - no luck; and the window cannot be moved about by grabbing the top bar, and can't be reduced by pulling the sides or corners) and so the operational buttons along the bottom of the window which operate the scanning part of Windows Photo Gallery are out of my view, and I can only hit the tab button to get to them - there seem to be 3 of them -- I tab around blindly and randomly press "enter" and see what happens... eventually, I get the right button, and it forces the printer to scan one page.
This is totally backwards and unacceptable for a printer that is advertised as a scanner, and as operating smoothly with Vista.
(tip: check out the 145 reviews on this item that appear on another listing for it on this site)