Most helpful critical review
166 of 169 people found the following review helpful
Am I one of the lucky ones?
on 11 May 2012
It seems from reading the reviews on this product you are either going to get a chair that works as a chair should, or one that is so utterly useless that its only use might be as bonfire fuel or for clubbing invasive rodents; there does not seem to be any middle ground between these to antithetical extremes, somewhat like American politics. As it happens, mine fell into the first camp, i.e. it works, which might be because I put it together properly, or I was just lucky. Either way, I've been sitting on it for several weeks now, and it hasn't collapsed (188 cms tall, 90 kgs weight), it still goes up and down, and my only gripe (unfairly as I should have read the product details a little more closely) is that you can't pivot the back. The quality is pretty much what one might expect for the price, and it does everything a chair should. I think that, if like me, you are scouring these reviews, becoming increasingly frustrated at the divergent opinions, and umming and erring as to whether or not it is worth making the purchase, then you should do as I did: 1) Can I afford to get another chair if this one ends up in the rodent clubbing bracket and I have to return it?; and 2) Can I trust that people are much more likely to post negative reviews than positive reviews, so the product is probably much more likely to work than not? If you answer Yes to both those questions, then you should probably go ahead and buy the chair.
UPDATE: 2 years and 3 months after purchase this chair now resides in my bin. After a year, one of the sockets in which the wheels are locked broke, probably because they are made of plastic and the wheel spindle is metal. Another shortly followed and then another, but I was able to repair all of them and they continued to function to a reasonable if somewhat limited level, i.e, the wheels didn't move or spin very freely. These problems I could cope with, but then the base plate (the metal plate that binds the base to the chair seat) broke. This happened shortly after I had purchased a new desk and had to raise the seat to its highest setting. At first it was fine, it held stable and no sinking occurred, but after a month I noticed it had developed a slight left-right wobble, and over time, this got worse, and eventually the stresses were too much and the base plate broke. Of interest to some, on attempting to find a replacement for the base plate so that I didn't have to go and buy a whole new chair, I found the standard size (space between the holes) is 150 mm x 255 mm. The base plate on this chair is 150 mm x 180 mm (give or take a few mm) which might explain why it broke, though I'll leave that to a physicist to explain. Anyway, the point is, I couldn't replace the base plate, so had to buy a new chair. (I should point out you can drill new holes and affix the bigger base plate if so inclined.) Other issues concern the screws that hold the base plate on loosening over time, but this is understandable really and required very little time and effort to remedy. So, all in all, a good price for a chair, but has issues and should have lasted me more than 27 months. Make of it what you will, I am a bigger than average human being so perhaps for more normally-sized folk these issues will not occur, or perhaps I am just a very vigorous sitter.