Top critical review
18 people found this helpful
18 months down the line - dead lights...
on 21 September 2012
EDIT (April 2014): 18 months after initial purchase. I'm downgrading this to a 2*. The lights have ENTIRELY ceased to work. The batteries (when removed) show full charge and replacing them with quality rechargeables makes no difference. Soldering work inside the solar panel is messy and fragile too - never a positive sign. Both lamps (and the unscrewed solar panel) show signs of water ingress which I suspect of causing a short or similar. Apart from electrical testing - and I'm saving that stuff for retirement - there's no way of breathing life into them. The search for a decent set of solar garden lamps continues... Please comment if you've found any!
EDIT2 (April 2014): Got in touch with the manufacturer about this who stated that she had heard of people putting Vaseline on the joint of the panel as a precaution against water ingress. However, this is really not a solution now that the item is broken. In short: I got 18 months out of these. You may get longer. But if they stop working, your guarantee is 12 months and that's it. If something fails for me within a reasonable period of that 12 months, I tend to feel a little aggrieved. And since the manufacturer suggested it is *very unusual*, I would really expect them to consider supplying a replacement.
Original review (Sept 2012):
Excellent product - all points covered by these reviews.
My only negative would be that it would be a lot easier to position everything if the two lights and panel could be entirely unplugged. As it is, positioning is a bit of a tangle challenge.
I do have one gripe - unusually with Amazon. This item was very obviously used. It was missing a bracket and some bolts and, although I can get round that, it's annoying to pay for a brand new item and then get something that isn't that. THere was a Amazon Warehouse deal for a few quid less that I considered but then rejected in case it was missing any parts.
It would be churlish to return the item - it suits my needs. However, how does one comment on this to Amazon? It's not the first time I've received very obviously repacked items. And it's starting to make me think twice when I purchase from them.