Simon Dismore

Drives "out of region" for warranty, 25 Feb 2012

I received three of these WD5002ABYS drives (having ordered WD5003ABYX) and checked the warranty at [...] Each unit was "out of region", which means Western Digital imposes restrictions on the five year warranty. The restrictions are listed at [...], but the basic rule is that you can only make one warranty claim in any one year. As the drives are intended for RAID use, that's a significant limitation.

Gives fantastic results, but a few niggles too, 18 Dec 2007

Mono and full colour output from this 10-pigment printer are gorgeous and it is a wonderful gift for more advanced amateur photographers - the sort who are already using Adobe Photoshop etc - if they have enough space for a unit that's 66cm (26 inches) wide.

Ink is expensive and relatively hard to find. Unlike the CLI-8 cartidges for the Pro 9000, there's no multi-pigment PGI-9 pack for this machine. I'm paying £11.74 per cartridge (inc VAT) which means refilling all 10 tanks is about £125 including delivery. Coverage isn't great so it can be expensive to run. Colour fidelity (e.g. flesh tones) can drift significantly when cartridges are low rather than empty, so you have to be… Read more

WARNING: check Part 2 of Return of the King on receipt, 22 Aug 2007

As soon as you receive your extended-edition box set from Amazon, I suggest you check that the second disc of Return of the King plays correctly. Mine is labelled "Part 2" but actually contains the German version of the Appendices Part 6 disc. I imagine someone messed up the duplication as others have reported this problem but so far not on Amazon.co.uk.

I hope this advice helps prevent the disbelief and disappointment that I have just experienced.

POSTSCRIPT: Both Amazon and the UK distributors responded quickly and courteously to solve this for me, so no complaints there.