18 of 19 people found the following review helpful
I had ordered my kindle and insurance frm Amazon for my son's Christmas prezzy. I had arranged for it to be delivered to my work as nobody was at home to receive it at the time. I received the kindle within 3 days but not the insurance. Within two hours of me emailing the seller, I had received not just one but 3 emails assuring me another would be sent out plus an email version to! And here it is!! Very impressive customer service and i am extremly happy as will my son be on Christmas morning. THANK YOU!