This was quite easy to use and gave very good results. I did have a problem the first time that I used it. The red gripper on the handle kept sliding off and it all sort of fell apart when I opened it to refill it. It was almost impossible for me to get it all back together without some help - very fiddly.
I contacted the seller for advice and quite honestly I could not have received better service! A new one or a refund was offered immediately. I accepted a replacement and this was promptly sent out to me. I have yet to use this new one but will rate once I do.
If I was rating the seller this rating would have been 5 stars!