2 of 3 people found the following review helpful
I bought this book in hard copy. Easy to read, although English is not my native language. The book is written in simple, accessible language. Inside of DVDs I have found videos and "Pearson IT Certification Practice Test" software. Keys for activation software and for downloads exams 100-101 and 200-101 was attached to the books on pasteboards. I am pleased with the purchase.